Terms & Conditions

General

These Terms & Conditions apply to all products supplied by Knifi Trading through the website www.knyfy.com.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

All content on this website, including text, images, and design elements, is the property of Knifi Trading and may not be copied, reproduced, or used in any form without prior written permission.

Product Description & Efficacy

Product descriptions, specifications, and measurements are provided by manufacturers and are believed to be accurate at the time of publication.

While we strive to recommend suitable products, Knifi Trading does not guarantee that any product will meet your specific requirements or deliver desired results in all circumstances. No warranty—express or implied—is provided regarding product suitability.

Knifi Trading reserves the right to modify product information, pricing, or availability at any time without prior notice.

Knifi Trading shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

Product Purchase

Ordering

Orders can be placed exclusively through our website. An order is considered complete once you receive an email confirmation acknowledging receipt and acceptance of your order.

Payment

• Final pricing is displayed in the shopping cart before checkout

• All prices shown exclude VAT (if applicable)

• Delivery charges will be added to the final order value

• Payments must be made in Indian Rupees (₹)

• Accepted payment methods include direct bank transfer and payment gateway services

After placing an order, you will receive an email confirming order details, pricing, and delivery information.
If you notice any errors, please notify us immediately by email.

Dispatch

Orders are dispatched in accordance with the timelines outlined in the Delivery Information section of the website. Delivery timelines may vary depending on the selected shipping method.

Delivery & Acceptance

• A signature may be required upon delivery unless an alternative option is selected during checkout

• Responsibility for the goods transfers to the buyer once delivery is confirmed by the courier

• If packaging appears damaged, please inspect the goods before signing or note the issue with the courier

Damaged Goods

Any damage or discrepancies must be reported to Knifi Trading within 24 hours of receiving the order.

Concerns or Delays

Delivery timelines provided are estimates and may vary due to external factors. If you believe your order is delayed beyond reasonable limits, please contact us and we will investigate.

Cancellation

Knifi Trading reserves the right to refuse or cancel any order or request additional information to process an order.

Customers may cancel an order within 7 days of purchase and receive a full refund excluding delivery charges.

If the product has already been dispatched or delivered, the customer must return it at their own cost in unused, unopened, and undamaged condition before a refund is issued, unless otherwise agreed.

Warranty

Product warranties, where applicable, are provided directly by the manufacturer and are subject to the manufacturer’s warranty terms.

Knifi Trading does not provide any warranty, guarantee, or after-sales service beyond facilitating the sale.

Complaints

If you have a complaint regarding our products or services, please contact us via the Contact Us form on the website with complete details. We will make every effort to resolve issues fairly and promptly.

Nothing in these Terms & Conditions affects your statutory consumer rights.

Legal

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.

All disputes are subject to the exclusive jurisdiction of courts within Kochi City limits.