Menu
Your Cart
0

Refund Policy

Returns & Refunds Policy

Return Window

We offer a 10-day return policy, which means you have 10 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

  • Be in the same condition as received

  • Be unused and unworn

  • Include original tags and packaging

  • Be accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at help@knifi.in.

Returns should be sent to the following address after approval:

Knifi
Cochin, Kerala
India

If your return is approved, we will provide:

  • A return shipping label

  • Instructions on how and where to send your package

Items returned without prior approval will not be not accepted.

Please note: If your country of residence is outside the United States, return shipping may take longer than expected.

For any return-related questions, feel free to contact us at help@knifi.in.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and resolve it promptly.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized products

  • Personal care items (e.g., beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you are unsure whether your item qualifies for return, please contact us before initiating a request.

Exchanges

The quickest way to get the item you want is to return the original item. Once your return is approved, you may place a new order for the replacement item.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

  • Approved refunds will be processed to your original payment method within 10 business days

  • Processing times may vary depending on your bank or credit card provider

If more than 15 business days have passed since your refund was approved, please contact us at help@knifi.in.